Esko Kilpi writes in his blog wisely about ”Resilience, rationality and how we make decisions”.
He recognizes three emerging themes how new patterns of communication transform work, organization and management.
The same rationality lies behind the logic how Urban Mill’s pioneer community is working and learning – and thus co-creating new physical, virtual and social artefacts.
Communication coordinates and creates knowledge
”Communication is in fact a process of continuous coordination and knowledge creation. Knowledge is not shared as contents, but arises in action. Knowledge is never transmitted from one mind to another. People participate in a complex process of coordination. It is a change from the movement of messages to a joint movement of thought. The future and viability of an organization depend on this process.”
Choices people make are directly influenced by other people
”The assumption that people make choices in isolation, that they do not adopt opinions simply because other people have them, is no longer sustainable. The choices people make, their buying decisions and their political views, are directly influenced by other people. That is to say that we construct our world together in communication. Network scientists such as Duncan Watts and Mark Granowetter have proved that the world comes to be what it is for us in our relationships. In the end it all depends on the company you keep and the conversations you have.”
Communication creates patterns
”Words become what they are through the responsive actions of the people taking part. The relational view means in practice that if a conversation goes badly, it is always a joint achievement. On the other side, a conversation can only be successful if both participants join in and make it so as Ken Gergen points out. In management, it means that there is nothing one person alone can do to be a good manager. Good ideas don’t count as good ideas, if other people don’t treat them as such.”
”New leadership is about an awareness of creative and destructive patterns and having the ability to influence what is going on. In a creative pattern, the participants build on each other’s contributions. The conversation, thinking and action are in a process of forward movement.”
”There is no aspect of work or leadership that takes place outside the realm of communication. Human agency is not located or stored in an individual, contrary to mainstream economics. The individual mind arises continuously in communication between people”
”Being skilfully present in the forward movement of thought and relational action is the new meaning of being rational.”
Read the whole article from Esko’s blog: